RAHUL ROY-CHOWDHURY, GLOBAL HEAD OF PRODUCT, GRAMMARLY -
THE RISE OF AI COMMUNICATION ASSISTANTS
The robots are coming! Actually, they’re already here. Every day there’s a new story in our newsfeeds about how AI technology is disrupting everything from education to healthcare to the workplace. Remarkably, one of the greatest benefits of AI is its ability to improve human communication. AI communication assistants are quickly becoming our trusted advisors, stealthily upgrading our language skills and making us sound like bona fide geniuses across all of our digital platforms. But according to Rahul Roy-Chowdhury, we haven’t even scratched the surface of what’s possible. He should know. Rahul spent more than 14 years at Google, where he served as the company's VP of Product Management, and today is the Global Head of Product at Grammarly, one of the most popular and advanced AI communication assistants. Grammarly’s platform reaches more than 30 million users and 50,000 organizations worldwide. It uses natural language processing and AI to check written digital text for grammar, spelling, and punctuation errors, and it can even give you suggestions for improving your tone, sentence structure, and clarity, and help you make your writing sound more engaging. Rahul joins the podcast to talk about how AI communication assistants like Grammarly won’t replace human communication but, rather, through improving our communication, give us the capability and confidence to be our best selves.
“In the future, I think everyone is going to use a communication assistant. I think we're going to look back and wonder at a time when this was not a pervasive part of our daily experience.”
LISTEN TO THIS EPISODE TO LEARN:
- How, by helping people communicate more clearly and effectively, Grammarly is on a mission to make the world a better place, one word at a time
- Why the essence of product management is fundamentally about empathy for users and the ability to solve their real-world problems and needs — while also navigating internal and external challenges
- How following the “Align. Delight. Execute.” product management framework aligns stakeholders, delights users, and allows product teams to move forward quickly
- Why creating truly delightful user experiences must always start with a key insight — be it from data or user research (or both)
- How the Ukrainian-founded Grammarly and its global workforce of “Grammarlians” are supporting each other and coming together like never before amid the war in Ukraine
- All about OKRs (objectives and key results), why you should consider setting them for yourself and your team, and advice on how to craft effective OKRs
- Why the next big advancement in AI communication will be when it understands the long-term context behind our communication
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